Migrate Zoho Mail to another email provider

1. 1

   Find out where your account lives

   The address you use to sign in to Zoho Mail (zoho.com, zoho.eu, zoho.in and so on) tells you the data centre. The IMAP host follows it, so note it down before you start.

2. 2

   Enable IMAP Access

   In Zoho Mail open Settings, then Mail Accounts, and look for IMAP Access. Tick the box and save. Without it, every login from outside Zoho fails even if the password is right.

3. 3

   Create an app-specific password if you use 2FA

   If two-factor authentication is active, the normal password will be rejected. Create an app-specific password from the security settings of your Zoho account, name it for this copy and keep the code.

4. 4

   Check the server details

   Zoho shows the exact server configuration inside the account. Compare it with the table above, especially if you have a paid organisation with your own domain.

5. 5

   Run the copy

   Open the tool with Zoho preselected, enter your address and password, test the login, add the destination mailbox and confirm from its inbox. The progress shows live for each mailbox.

The Zoho preset in the tool uses imap.zoho.com. If your account lives in another data centre or is a paid organisation account, check "Server configurations" in your Zoho Mail account and, if it differs, choose "Other IMAP server" instead of Zoho and type the host Zoho shows you.

Passwords are used once. They travel encrypted to an isolated job that copies the mail and is deleted afterwards. They are never stored, logged or sent back.

• Login fails although the password is correct

  The two usual causes are IMAP Access switched off in the mailbox settings and two-factor authentication without an app-specific password. Fix whichever applies and test again.

• Wrong server for your region

  A European or Indian account does not answer on the .com server. Use the host that matches your data centre and, for paid organisation accounts with a custom domain, the imappro variant. The server name is shown in your Zoho account; in the tool, choose "Other IMAP server" and type it.

• IMAP not available on your plan

  Zoho has restricted IMAP on some free plans, particularly for newly registered users. If the option is missing, check the plan of the account or ask your organisation admin.

• An organisation policy blocks IMAP

  Admins of a Zoho organisation can switch IMAP off for users. If you cannot enable it yourself, the admin has to allow it in the admin console before the tool can connect.

Zoho Mail folders and custom folders are copied with their messages, and read states and dates are kept. Zoho labels and tags behave like extra metadata that IMAP does not carry, so they may not appear at the destination. Contacts, calendar, notes, Zoho Streams, tasks and filters are other Zoho services and are not copied. Export contacts from Zoho as a vCard file if the new provider supports importing them.

• Free, no signup

  No account and no payment. It copies up to 10 mailboxes per batch.

• Passwords are used once

  They serve that copy and are never stored. Nothing is deleted from the source mailbox either.

• The destination must be yours

  We leave a confirmation message in the destination inbox. The copy starts only when you open it.

• IMAP migration tool

  Any source and destination, with every provider and the limits.

• IONOS

  IONOS and the server for each country.

• OVHcloud

  OVHcloud and the MX Plan server.

• GoDaddy

  GoDaddy Workspace Email.

• Professional email at Hostbrid

  If Hostbrid is where the mail is going, see the email plans.