Migrate OVH email (MX Plan) to another email provider

1. 1

   Find out which OVH product you have

   MX Plan, Email Pro and Exchange are different services with different servers. In the Web Cloud section of your OVH account, the Emails area shows which one your domain uses.

2. 2

   Check the mailbox password

   OVH mail uses the password of the mailbox, with no separate app password. If you do not know it, change it from the email accounts list of your control panel. Changing it does not delete the messages.

3. 3

   Locate the server name

   For MX Plan it is ssl0.ovh.net. For Email Pro the number in pro?.mail.ovh.net differs between accounts, so copy it from the panel instead of guessing.

4. 4

   Test with the tool

   Open the tool with OVH selected as the source, type the full address and password, and run the test. If the host differs from the preset, choose "Other IMAP server" and type it.

5. 5

   Confirm and copy

   Create the destination mailbox first, then open the confirmation message in its inbox. The copy starts and you can watch the progress per mailbox.

The preset in the tool is the MX Plan server. For Email Pro or Exchange, read the exact host in your OVH control panel and choose "Other IMAP server" and type it; we do not list a fixed host for Exchange.

Passwords are used once. They travel encrypted to an isolated job that copies the mail and is deleted afterwards. They are never stored, logged or sent back.

• Connection refused or host not found

  You are probably on Email Pro or Exchange and using the MX Plan host. Look up the right server in the OVH panel, choose "Other IMAP server" in the tool and type that name instead of ssl0.ovh.net.

• Login failed on an MX Plan address

  Use the complete address as the username. Then reset the password in the OVH control panel and retype it by hand; recently changed passwords can take a few minutes to apply.

• The domain is already pointed elsewhere

  If you already moved the MX records to a new provider, new mail no longer arrives at OVH, but the old messages are still there and can be copied. Keep the OVH mailbox active until the copy has finished.

• Mailbox suspended or expired

  If the MX Plan was cancelled or not renewed, the mailbox may stop answering IMAP. Reactivate the service in OVH, finish the copy and cancel afterwards.

An OVH MX Plan mailbox is standard IMAP, so folders, subfolders, dates and read flags all come across. The Roundcube webmail address book, your rules and the autoresponder are held by OVH rather than inside the mailbox, so they are not copied. Email Pro and Exchange also hold calendars, shared mailboxes and contacts, none of which travel over IMAP. Only the messages in the mailbox you point the tool at are copied; shared and public folders are out of scope.

• Free, no signup

  No account and no payment. It copies up to 10 mailboxes per batch.

• Passwords are used once

  They serve that copy and are never stored. Nothing is deleted from the source mailbox either.

• The destination must be yours

  We leave a confirmation message in the destination inbox. The copy starts only when you open it.

• IMAP migration tool

  Any source and destination, with every provider and the limits.

• GoDaddy

  GoDaddy Workspace Email.

• cPanel / Plesk / ISPConfig

  Hosting with cPanel, Plesk or ISPConfig.

• Gmail

  Gmail and Google Workspace with an app password.

• Professional email at Hostbrid

  If Hostbrid is where the mail is going, see the email plans.